The combination of close quarters, long work hours, and exhaustion can make even the smallest conflict seem explosive. There can be passive aggressive wars, angry outbursts, and other unprofessional behavior. Maintaining positive crew relationships is crucial to yacht life. Here are some tips on how to survive those challenging moments when emotion runs high:
Remember To Breathe
Inhale…exhale… Nothing is effective unless you remain calm. Don’t be afraid to remove yourself from a tense situation to allow emotions to settle. Try this breathing method if you’re really worked up: inhale for four seconds, hold for seven seconds, exhale for eight seconds. This calming technique will relax both your mind and body, allowing you to approach the situation from a rational place.
Confrontation Is Okay
Sometimes, you just have to let it out. However, make sure you confront your crew member in the right way. If it’s during a guest trip, make sure to wait until all guests are gone before you decide to bring up issues. Don’t let your crew drama carry over to your work.
Avoid Words Like “Always and Never”
This is very important, whether in everyday interactions, or confrontations. Using phrases like “You always are patronizing me,” “you never trust me to do my job” will make the other person feel attacked and they will most likely get defensive. This will get you nowhere. Try this instead: “When you __(their action)_____, I feel __(my emotion)_____.” This will convey your point rationally and will give you both the opportunity to have a healthy discussion.
It’s Okay To Not Be Friends With Everybody
As much as we’d like to be friends with our entire crew, it’s just not possible sometimes. Unfortunately, we can’t make everybody like us…and that’s okay. Sometimes, you just have to let it go and continue with your day. You can still be professional crew mates without being best friends.
What do you guys think? Any of your own tips?